Last Updated 6/30/2022.
This Privacy Policy describes how floriamed.com collects and uses personal information about the users of this website (“you”, “your”). It talks about the types of information collected, and it talks about your privacy rights and protecting your privacy. And it tells you how to contact us if you have questions or concerns about your privacy.
Who Is Collecting Your Data and How?
Floriamed, LLC (“Floriamed”, “we”, “our”) owns and operates the website, floriamed.com. So Floriamed is the entity that collects data about you. We are serious about our responsibility to protect your privacy. Our dedication to patient advocacy is the source of our commitment to protect your privacy and best interests.
The floriamed.com website collects information about you in two ways. One way is when you enter information into a form and submit it. The other way is by using cookies. A cookie is a small data file that websites store inside your browser for later use.
Websites use cookies to help improve the user experience. And they sometimes use cookies for security purposes. But they can also use them to track you for advertising purposes.
Who Receives the Data Submitted In a Form?
Who receives the data submitted in a form depends on what you want. If you want a visit with a healthcare provider, the data you submit will go directly to either your healthcare provider or a payment processor as appropriate.
When you have a healthcare visit using floriamed.com, your healthcare provider is working for CareProviders Advanced Practice Nursing PLLC (“CareProviders”). So CareProviders is the entity that receives the healthcare information you submit. And your healthcare provider is the person who receives that information. The payment data you submit goes directly to Stripe, the payment processing company.
However, if you submit a form to contact us for any other reason besides a healthcare visit, the data will go directly to administration at Floriamed/CareProviders for placement.
Regardless of why you submit a form using floriamed.com, no data received is ever stored on floriamed.com. And nobody can view any of the submitted data using floriamed.com.
About Healthcare information Submitted By Form
For safety, healthcare providers require a minimum of information before beginning an online visit. This is personal information that identifies you. Federal HIPAA regulations classify the data you submit as “Protected Health Information” or “PHI” (see more on this in Patient Privacy and HIPAA and Notice of Privacy Practices). So your provider handles the data you submit in accordance with HIPAA law.
HIPAA law gives you privacy rights and helps protect your privacy. It also gives you some choices and options about who can use your PHI and how they can use it. And it explains what actions you can take to assert your privacy rights and choices. For more detail on this, we encourage you to see the Notice of Privacy Practices.
Once your healthcare provider receives the PHI you submitted, they transfer it to an electronic medical record that they create for you. This medical record is where your PHI is stored. Medical records are likewise subject to HIPAA law and the security standards dictated by it.
Proper healthcare requires medical records. Your healthcare provider will use your medical record to identify you in the event of future visits. During every visit you continue to share PHI with your provider as you speak. Your single medical record is where your provider records and stores the results of all visits you have using floriamed.com. All your PHI is stored in one place, namely, your medical record.
About Payment Information Submitted By Form
The payment information you submit moves directly from your browser to the servers at Stripe for processing and storage. Stripe uses the submitted data to process your transaction, verify identity, enhance security, and detect and prevent fraud.
The payment information you submit to Stripe is shared with parties in connection with your transaction. This sharing is necessary to enable the transaction. One of the parties with which Stripe shares this data is CareProviders. CareProviders may use this data to confirm or cancel payments, or to help resolve payment problems or disputes.
About Cookie Use
The floriamed.com site uses cookies to process your payment. We added Stripe payment processing to floriamed.com and it adds cookies to your browser. These cookies are required to process payments. They gather information required to complete your payment transaction. And they also help to secure your transaction and protect against fraud.
At this time, florimed.com adds no other cookies to your browser except for payment processing.
Security
We have taken measures to secure your data from unauthorized access or loss. There are requirements for how to secure your data. Healthcare data must be secured in accordance with the federal Health Insurance Portability and Accountability Act (HIPAA). Credit card data security is regulated by the Payment Card Industry Data Security Standard (PCI DSS). We comply with the security requirements of these organizations, as do our partners such as Stripe.
The details of these requirements are many and complex. But some examples include the encryption of healthcare and payment data while in transit from floriamed.com to their destinations. Data is also encrypted when at rest or in storage. Servers reside in secure facilities with restricted access to data. There are audit logs that record all access to data. There are requirements for firewalls, anti-virus, and the list goes on.
But some of the most important things that secure your data only you can do. What you do is key to securing your personal information. And even though there are many things that you can do to improve your security, just consider starting with these five:
- Check for a security lock in the browser address bar.
- Use complex passwords and a password manager.
- Keep your operating system and browser updated.
- Run an anti-virus/anti-malware program.
- Don’t use public wifi when security is a concern.
Changes to Our Privacy Policy
We may update our Privacy Policy at any time. Changes in this Privacy Policy are effective when posted. We will inform you of updates by posting a notice on our homepage or by email.
Contact Us
If you have any questions or concerns about your privacy or this Privacy Policy please contact us.
Mailing Address and Phone
Floriamed Telehealth1887 Whitney Mesa Dr #1608
Henderson, NV 89014
Telephone: (877) 755-0287
